Many people are confused about whether to buy ceramic tiles online when decorating their houses. Because buying ceramic tiles online is much cheaper than offline, and it is also fast and convenient. However, the quality of ceramic tiles online is uneven and the after-sales service is not in place. Many consumers who buy ceramic tiles online have been disappointed.
Recently, a consumer revealed that he bought a batch of ceramic tiles on an online platform. He originally left them waiting for the master to lay them. Unexpectedly, a few days later, he discovered that the ceramic tiles were cracked. The merchant thought that the ceramic tiles were cracked. It was crushed during transportation, and it said it could provide a product certificate, but there was no certificate on the tiles. The consumer believed that the other party could not prove that the quality of the tiles was up to standard. In addition, the online platform will not process it, and there is no way to verify it. This consumer said that he would not dare to buy bricks online in the future.
So is it reliable to buy ceramic tiles online? How can I buy good quality ceramic tiles?
Buying bricks online is risky
But I can’t stand the low price
Although there are many risks in purchasing semi-finished bulk commodities such as ceramic tiles online, most consumers care more about price. Generally speaking, online stores will be cheaper than physical stores for ceramic tiles of the same quality. .
You can see many very low-price ceramic tiles on Pinduoduo. The price of 300×600mm ceramic tiles is only 2.5 yuan/piece, the price of 400×800mm ceramic tiles is only 4.9 yuan/piece, and the 800×800mm ceramic tiles are only 4.9 yuan/piece. The price of ceramic tiles is only about 15 yuan/piece, and the price of 750×1500mm ceramic tiles is 35 yuan/piece... On Taobao, the prices of ceramic tiles are much more expensive, and some are even comparable to the prices of big brand ceramic tiles. , but the products in the online store are better in color and style, which can meet the decoration needs of some consumers.
In addition to the low price of buying ceramic tiles online, the tile selection process in advance is shorter. Consumers can save a lot of effort and time, and do not need to travel to various building materials cities to choose from dazzling tiles. Buy tiles online, and after confirming the tiles you want, ask the online store to provide free samples, and you can directly see and touch the products, which simplifies a lot of processes. If consumers find it difficult to see the real effect of ceramic tiles just by looking at the sample, they can also take photos of the entire tile.However, the shipping costs here need to be borne by yourself.
These steps are very important when buying ceramic tiles online
When purchasing ceramic tiles online, you should pay attention to the following five points.
(1) After looking at the ceramic tile styles online, contact the merchant to send samples.
Previously, some consumers reported that they bought 56 floor tiles from a Taobao store. After arriving, they discovered that the actual products were completely different from the pictures sent by the seller. The originally green tiles turned directly into blue, but the other party said that this was Color difference problem. This situation is actually very common, so checking the sample is a very important step.
When purchasing ceramic tiles online, you can generally view samples for free. Although samples are free, consumers need to bear the shipping costs, which can be offset against the purchase price. Generally speaking, the more samples you look at, the more expensive the shipping fee will be. However, the shipping costs are the same within the specified range. Therefore, after consulting customer service, according to the different requirements of each store, it is best to look at a few more samples and compare them. Color, texture and feel, etc. It should be noted that the sample is generally not a whole tile, but a small brick with a side length of 10-20cm. If you want to see the effect of the entire tile, you can also choose to take a single shot of one tile.
Because when viewed on a mobile phone screen, the tiles will most likely have color differences. In addition, you need to take a closer look at the actual object to check whether its color and quality are consistent with the content promoted by the merchant, otherwise it will easily appear. Problems such as large color difference and incorrect goods will not only delay the decoration period, but also cost more.
(2) Let the master calculate the amount of ceramic tiles in advance.
The biggest difference between buying tiles online and buying tiles offline is that online stores generally do not provide door-to-door measurement services, so you need to find a master to measure the tile area of the room and calculate the amount of tiles in advance.
(3) You need to consult customer service to calculate shipping costs.
Tiles are limited by their physical properties and are generally shipped through logistics, so most of them cannot be shipped free of charge unless they reach a certain amount. In addition, in order to reduce logistics losses, some online stores will also require a minimum number of boxes to purchase. For example, if less than three boxes are not shipped, they will not be shipped.
After deciding on the quantity of tiles, you need to consult customer service to calculate the shipping cost. It should be noted that there areThe upstairs delivery service of some online stores is limited to customers with elevators. If there is no elevator, you need to pay the upstairs fee, while some do not provide upstairs delivery services.
(4) Confirm in advance what services the online store can provide.
Service content is a very important indicator when choosing an online store, such as whole-house design, free warehousing, free processing and cutting, after-sales warranty, damaged replacement, over-refund, short-pay replacement, etc. When choosing a store, you need to pay attention to what the store can provide Which services. In addition, consumers also need to ask customer service to understand the merchant's information and confirm whether the ceramic tiles they want to buy are high-quality or first-class products.
A consumer revealed that he had bought tiles in an online store before. Because he did not carefully understand the merchant information, he bought inferior tiles. The product had neither a trademark nor a certificate of quality, and it was severely arched. Zhongtaojun recommends that consumers should choose online platforms that are qualified and can provide after-sales service guarantees, or purchase on the official website of a certain brand, because only in this way can they protect their own interests to the greatest extent, and be careful not to be greedy for small gains, otherwise the gains will often outweigh the losses. .
(5) Ceramic tiles must be carefully inspected upon arrival.
The problem when buying bricks online often lies in the acceptance process. Many consumers suffer damage to their wallets because they do not carefully inspect and accept bricks. After the tiles arrive, carefully check whether there is any damage. If the damage rate exceeds 3%, you should contact the merchant in time to ask for compensation. In addition, you also need to check whether the model number on the carton is consistent with the model ordered. Don't wait until you have laid the tiles to find out that they are not the tiles you want to buy.
It is also important to check whether the color, size, etc. of the same batch are consistent. Many consumers find this very troublesome, so they often ignore this step. They wait until the master has finished laying the tiles and then find that the colors of the same tiles are different. Then they go to the merchant to solve the problem. This will not only delay the construction period, but may also cause the other party to argue with them. . Even if you buy a sample in advance to confirm the actual product, don't think that the merchant will not "switch it out". A consumer encountered such a situation. The sample he received in advance was completely different from the ceramic tiles he bought.
Another thing to note is that although the ceramic tiles are of the same model, if the factory batches are different, there will be some color errors. Under normal circumstances, when consumers buy ceramic tiles in batches and there are problems such as color difference, merchants have reasons to refuse returns or exchanges. Therefore, it is recommended that when purchasing ceramic tiles, you buy them all at once and reserve a larger quantity.
Although buying ceramic tiles online is cheap and convenient, once you take it lightly, you can easily run into big pitfalls. In the end, it is not only time-consuming but also expensive. Of course, whether you go to a physical store to buy bricks or go to an online store to buy bricks, you need to score twelve points.Spirit, so which channel to buy bricks still has to be chosen based on your own needs.
